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RPA stands for Robotic Process Automation, which involves using software with artificial intelligence and learning features to complete certain tasks within a business, or within a particular project. This is done using “software robots”. The “software robots” are used to emulate any repeatable business processes. Software robots, in this case, are sort of virtual assistants, that can be configured and adapted to process transactions, manipulate data, respond to different queries and many other human interactions within digital systems.

It doesn’t involve any actual physical robots, only software programs, that are easy enough even for a non-technical worker to build scenarios of any complexity level for the robots.

RPA Examples

An RPA is usually used for administration or ad-hoc tasks, which follow a set pattern or guidelines for the software to easily and successfully carry out. Some popular RPA uses include tasks such as:

Sending an automatic response to an email or enquiry

Deploying numerous bots

Data or information processing including payroll, orders or registration

Transferring data between various systems

Payment transaction processing

Numerical data calculations

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use of software with artificial intelligence and machine learning capabilities to handle high volume repetitive task that previously require human to perform some of these are to address 

queries , making calculation , maintaining certain records and performing transactions 

the working of rpa include three crucial phases 

1) the planning phase that typically involves gathering the processes to be automated, identifying the test object and finalizing the implementation approach

2) the development phase includes the creation of automation workflows as per the agreed plan

3)the development and the testing phase as its crucial phase as it insures a bug free product

3.) support and maintenance phase this insures that the product is continuously updated with smooth deployment across the user banks 

to meet the objective of rpa tools are used . these tools are software applications that can configure tasks and automate them some of the examples are  – blue prism , uipath etc

today all the businesses need rpa because 

1) it ensures error free output leading to reduce operational risks giving customer satisfaction 

2) in the area of delivery the rpa can help decrease the average handling time and this enhances the customer experience and ensures 24/7 business continuity 

3) with respect to cost according to NASSCOM domestic business can reduce the cost upto 65%

4)its other advantage is that it reduces the training cost

5)minimal usage of it resources

6)easier software migration

today many domains like banking and finance , IT integration processes , human resources , insurance agencies , marketing and sales and customer relationship management use rpa 

thes use of rpa has increase readily since 2016 resulting in positive outputs to the businesses 

according to mckinsey research knowledge in work automation could have an economic impact in the economy of 5-7 trillion dollars by 2025